Course Outline

  • Part 1: Welcome and Introductions 
    • Topics covered:
      • Opening and Introductions
      • Agenda and Learning Objectives
      • ICAgile Certification Overview
      • Working Agreements
  • Part 2: The Need for Business Agility
    • Topics covered:
      • Business Agility: Drivers, Criticality, Values, Principles, and Dimensions
      • VUCA
      • Case for Change: Empowering Teams
      • Case for Change: Customer Value and Continuous Learning
      • Measures of Success
  • Part 3: Compelling Vision and Clarity of Purpose
    • Topics covered:
      • Compelling Vision and Clarity of Purpose
      • Focusing on the Big Picture and Emerging Future
      • Blindspots, Mental Models, Patterns, and Sensemaking
      • Complex Dynamics of Change
      • Understanding of Customers, Stakeholders, and Emerging Markets
  • Part 4: New Ways of Thinking
    • Topics Covered:
      • Developing a Growth Mindset
      • Breaking Paradigms and Making Value Visible
      • Relationship Between Complexity and Business Agility
      • Recognizing and Managing Dilemmas, Paradoxes, and Polarities
      • Lean Systems Thinking
      • Design Thinking Approaches
  • Part 5: New and Differentiating Behaviors
    • Topics covered:
      • High-Performance Questions: Ask vs. Tell
      • Experimenting and Hypothesis Testing
      • Lean Startup and Canvases
      • Kanban Values and Systems
      • Iterative Framework and Sampling of Practices
  • Part 6: Designing the Future
    • Topics Covered:
      • Creating Space for Optimal Engagement and Value Creation
      • Business Playbook
      • Action Plans for Accelerating Business Agility
      • Personal Development Plan
      • Review ICAgile Learning Objectives and Video
 21 Hours

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