Course Outline
Foundations of Digital Intelligence
- What is digital intelligence in the public sector?
 - Core components: tools, literacy, data, ethics
 - Digital capability frameworks and maturity models
 
Public Sector Use Cases
- Examples of digital intelligence in policymaking and services
 - Case studies from health, transportation, education, and finance
 - Success factors and challenges
 
Tools for Data Access and Visualization
- Using dashboards to explore and present data
 - Working with government open data portals
 - Common data visualization tools: Power BI, Tableau, Excel
 
From Data to Insight
- Translating raw data into decisions
 - Indicators, KPIs, and performance reporting
 - Recognizing bias, gaps, and uncertainty in data
 
Communicating with Digital Intelligence
- Storytelling with evidence and data
 - Supporting senior decision-makers and stakeholders
 - Ethical use of visualizations and digital narratives
 
Planning for Digital Maturity
- Assessing your current digital capability
 - Setting goals for data literacy and tool adoption
 - Internal collaboration and upskilling strategies
 
Summary and Next Steps
Requirements
- General familiarity with public sector information systems
 - Basic understanding of digital tools and data handling
 - Experience in roles involving program or policy analysis, reporting, or service delivery
 
Audience
- Policy and program analysts
 - Digital transformation teams
 - Public sector professionals using data to inform decisions
 
Testimonials (5)
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
Ian - Archeoworks Inc.
Course - ArcGIS Fundamentals
All the topics which he covered including examples. And also explained how they are helpful in our daily job.
madduri madduri - Boskalis Singapore Pte Ltd
Course - QGIS for Geographic Information System
I liked Pablo's style, the fact that he covered a lot of subjects from report design , customization with html to implementing simple ML algortithms. Good balance theoretical information / exercices. Pablo really covered all topics i was interested in and gave comprehensive answers to my questions.
Cristian Tudose - SC Automobile Dacia SA
Course - Advanced Data Analysis with TIBCO Spotfire
Actual application of spotfire and all basic functions.
Michael Capili - STMicroelectronics, Inc.
Course - Introduction to Spotfire
The thing I liked the most about the training was the organization and the location