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Duration 14 hours
Course Outline
DAY ONE
- Defining Policies And Procedures
- Understand The Needs For, And Benefits Of, Good Policies And Procedures
- How Policies And Procedures Flow From An Organization’s Values
- When Do You Need A Policy Or Procedure?
- How Policies And Procedures Relate To Both Internal And External Customers
- Types Of Policies And Procedures: Board Policies, Management Policies, HR Policies, Etc.
- Steps To Create Policies And Procedures
- Useful Writing Style Techniques
- Formats For Policies And Procedures
DAY TWO
- Developing Procedures
- Reasons For Writing A Procedure
- Who Should Assist When Writing A Procedure?
- The Benefits Of Writing A Procedure As A Team
- Using Flow Charts For Writing Policies And Procedures
- Testing Policies And Procedures
- Preparing A Policies And Procedures Manual
- Physical Design Considerations
- Introduction Page
- Table Of Contents
- Policies And Procedures
- Optional Sections
- Implementing Policies And Procedures
- Notifying Users
- Achieving Compliance
- Updates And Changes Process
- Policy And Procedure Checklist
- Transferring Your Learning Back To The Workplace
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
