Course Outline

Module 1:

Use communication skills Learn to:

  • Overcome barriers that interfere with communication
  • Use a clear speaking style to express ideas succinctly
  • Ask insightful questions and listen actively
  • Use words, voice and body language to enhance communication
  • Recognize the four paths to communication
  • Adapt your communication style to flex to others

Module 2:

Plan and organize Learn to:

  • Plan and organize your conversations to help your listeners
  • Determine the appropriate content and level of detail
  • Practice conversations 
  7 Hours

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